DELIVERY

Processing Time
All orders received before 1pm AEST will be shipped out the same day. Orders received after 1pm AEST will be shipped out the next business day.

Delivery within Australia
Free standard shipping on all orders over $100 Australia wide, all other shipping fees will be calculated at checkout. All domestic orders are shipped out via Australia Post with delivery confirmation and tracking.

Express Shipping: 2-4 Business Days
Standard Shipping: 2-6 Business Days

*Please note shipping timeframes are an estimate only. Australia Post is currently experiencing delays, we cannot be held responsible for any delays or disruptions. WA has longer estimated delivery timeframes, we recommend selecting Express Shipping to avoid delays.

International Shipping
Free standard shipping on all orders over $200 AUD, all other shipping fees will be calculated at checkout.
All international orders are shipped via Australia Post with delivery confirmation and tracking. Estimated shipping times will be calculated at check out.

How to Place an International Order
Depending on where you choose to call home, your shipping pricing and taxes will vary. Estimated shipping times will be calculated at check out.

International Duties & Taxes
The amount of applicable duty and taxes will vary and are not included in the purchase price, or the shipping rate. Customers are responsible for any customs and duties fees that may be incurred, these fees will not be reimbursed.

Q: How much does international shipping cost?
A: International shipping is calculated based weight, speed and destination, all calculated at check out.

Q: How will I know how much my order will cost?
A: Just add items to your basket and click select to check out. The order total will be included. Applicable duties and taxes imposed by the customs and revenue authorities in the destination will not be calculated. Customers are responsible for any customs and duties fees that may be incurred.

Q: Who should I contact if I have questions relating to my order after I have made a purchase?
A: Send us an email, and we will gladly assist you within 24 hours.

Q: What is your return policy for international orders?
A: Please refer to our returns policy which is applicable to all purchases.